Frequently Asked Questions
- Click “Login” and enter your email address.
- Select “Forgot Password” on the login form.
- A confirmation code will be sent to your email.
- Enter the code in the login form, then create and confirm your new password.
- Click “Save Password” to complete the reset.
- Log in to your WhoBuilt account.
- Click your profile icon in the top right corner and select “Account Settings”.
- Under “Edit Account”, scroll down to the “Change Password” section.
- Enter your current password, then enter and confirm your new password.
- Click “Change Password” to save your changes.
- Log in to your WhoBuilt account.
- Click your profile icon in the top right corner and select “Account Settings”.
- Next to your current email address, click “Edit”.
- Enter your new email address and click “Save”.
- For security, you’ll be asked to log in again using your updated email.
- Once logged in, your email address will be updated.
- Log in to your WhoBuilt account.
- Click your profile icon in the top right corner and select “Account Settings”.
- Go to the “Edit Account” section.
- Scroll down and click “Delete Account”.
- Choose a reason for deleting your account and personal data.
- Confirm by clicking “Delete Account”.
- Click “Sign Up” in the top right corner.
- Enter your email address and create a password.
- Select “Professional” as your account type.
- Fill in your company details.
- Choose a subscription plan and click “Join Now” to complete your registration.
- Once signed up, click “Next” to continue setting up your profile.
- Log in to your WhoBuilt account.
- Click your profile icon in the top right corner and select “Account Settings”.
- Select “Switch to Professional”.
- Fill in your company details and upload relevant images.
- When your profile is ready, toggle the “Public” switch to publish it.
- Log in to your WhoBuilt account.
- Click your profile icon and select your company name to view your profile.
- Click “Edit” on your profile page.
- Make your changes, then click “Save Changes”.
- Log in to your WhoBuilt account.
- Click your profile icon in the top right corner and select “Account Settings”.
- Under “My Subscription”, you’ll see your current plan with upgrade/downgrade options.
- Click the plan you want to switch to.
- Fill out any required billing details.
- Confirm the change to complete your subscription update.
- Log in to your WhoBuilt account.
- Click your profile photo in the top right corner and select “My Projects”.
- On the My Projects page, you’ll see your live and draft projects.
- Click the “+” icon to start uploading a new project.
- Log in to your WhoBuilt account.
- Click your profile photo and select “My Projects”.
- Find the project under Live or Draft.
- Click on the project to open it.
- Click the “Edit” button.
- Make your changes and click “Save Changes”.
- Go to your project and click “Edit Project”.
- Scroll to the “Gallery” section.
- Hover over the image and click the “X” icon.
- Click “Save Changes” to confirm.
- Log in to your WhoBuilt account.
- Click your profile photo and select “My Projects”.
- Find the project under Live or Draft.
- Click the bin icon (or Delete option).
- Confirm the deletion if prompted.